Automatic email generation is triggered by the flight management and ordering process steps.
The email distribution is based on responsibilities sharing concept:
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Two main contacts, configured in the company profile: Operations contact and Accounting Contact
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Users with specific authorizations (example: Slot management, GENDEC & travel documents transmission)
Email notifications triggered by Customer Flight management actions
Transactional email notifications triggered by Customer order management actions
In the opposite way, all Vendor actions in the connected workflows will generate email notifications to the Customers.